Customer Service Advisor - #2174591
Owen Daniels
Date: 2 weeks ago
City: London
Contract type: Full time
Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets.
This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.
Customer Service Advisor
Permanent
Salary is DOE
Monday– Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) – Hybrid Working
Kingsbury, Greater London
Customer Service Advisor
Job Description
Customer Service Advisor
Essential Experience/Skills/Qualifications
Customer Service Advisor
Company Benefits
If you feel you’re a good fit for this position, please click ‘apply’
This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.
Customer Service Advisor
Permanent
Salary is DOE
Monday– Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) – Hybrid Working
Kingsbury, Greater London
Customer Service Advisor
Job Description
- Acting as a first point of contact for customers and supporting the smooth processing of orders.
- Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system.
- Contacting customers where clarification is required and resolving queries relating to orders, products or services
- Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required.
Customer Service Advisor
Essential Experience/Skills/Qualifications
- 1–2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment.
- Strong communication and interpersonal skills.
- Excellent attention to detail, particularly when processing customer orders and specifications.
Customer Service Advisor
Company Benefits
- Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%
- Life Assurance (3x annual salary)
- Business travel insurance
- Option to join Private Healthcare Scheme after 3 months
- Cycle scheme, Home and Tech, Discounts on retail platforms
- Electric Car scheme (salary sacrifice)
- YuLife Employee Benefits and Wellbeing app
- Learning and development opportunities
- 25 days + BH holidays
If you feel you’re a good fit for this position, please click ‘apply’
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