Programme Administrator - #2178841

PROGRAMME ADMINISTRATOR
Help shape an outstanding student experience as a Programme Administrator, paying £20.05 per hour, supporting the delivery and ongoing management of a respected undergraduate psychology programme. Working closely with academic staff and students, you'll coordinate programme administration, support key processes and help ensure the smooth day-to-day running of the course. This is an excellent opportunity for a highly organised individual who enjoys working in a collaborative, student-focused environment and making a positive impact on academic delivery.

PROGRAMME ADMINISTRATOR ROLE:

• Acting as the first point of contact for undergraduate students, managing enquiries and providing advice on programme regulations, student services, assessments, progression, graduation and student wellbeing
• Managing end-to-end programme administration across the student lifecycle, including registration, course selection, timetabling, assessments, results processing, dissertation administration and record management
• Delivering student support and pastoral care by monitoring student engagement, identifying welfare concerns, signposting students to specialist services and supporting academic mentoring initiatives
• Coordinating student recruitment, admissions and engagement activities, including open days, offer-holder events, inductions, widening participation programmes, marketing initiatives and programme communications
• Organising and administering committees and governance processes, including scheduling meetings, preparing papers, taking minutes, managing actions and supporting student representation and feedback mechanisms
• Managing assessment, examination and quality assurance activities, including exam boards, results ratification, appeals, academic misconduct cases, feedback processes and continuous improvement initiatives
• Building effective relationships with academic and professional services stakeholders, maintaining Moodle and programme materials, supporting strategic planning, and driving enhancements to administrative processes and the overall student experience

PROGRAMME ADMINISTRATOR ESSENTIALS:

• Working in a busy administrative environment, managing competing priorities and supporting the delivery of key operational activities
• Providing excellent service to a diverse range of service users, responding to enquiries professionally and building positive stakeholder relationships
• Using Microsoft Office applications, particularly Excel, Outlook and Word, to manage data, correspondence, reporting and administrative processes
• Using SITS, Moodle, E-vision and Akari to maintain records, process information and support programme administration
• Communicating effectively with a wide range of students and colleagues, demonstrating strong interpersonal and relationship-building skills
• Maintaining excellent attention to detail, ensuring accuracy and consistency when processing information and completing administrative tasks
• Planning and prioritising a varied workload, meeting individual and team deadlines while delivering work to a high standard and within agreed timescales
• Delivering key tasks accurately and efficiently, consistently maintaining high levels of quality and performance standards

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.