Travel Operations Coordinator - Entertainment - #2188479

Our client, a global entertainment company are seeking a Travel Operations Coordinator to coordinate day-to-day transport operations across a range of external suppliers, monitoring schedule changes and disruptions, maintaining accurate booking records and ensuring customer queries are resolved promptly.

• Monitor transport operations, supplier updates, schedule changes and service disruptions.

• Manage the shared operations inbox, responding to and prioritising transport-related queries.

• Liaise with external suppliers to maintain bookings, coordinate amendments and resolve issues.

• Work closely with internal teams to ensure booking changes and transport disruptions are communicated and actioned promptly.

• Investigate and resolve customer queries and complaints relating to transport arrangements.

• Maintain accurate booking records and produce operational reports using internal systems.

• Coordinate bookings with key transport providers.

• Provide general operational support to the wider team as required.
  
  

• Strong administrative experience with excellent attention to detail.

• Previous travel industry or travel operations experience would be advantageous.

• Experience using travel booking or reservation systems would be beneficial.
  
  

• Highly organised with strong time management skills.

• Excellent written and verbal communication skills.

• Ability to multitask and manage competing priorities in a fast-paced environment.

• Confident using Microsoft Office, particularly Word, Excel and Outlook.

• Strong problem-solving and analytical skills.

• Ability to work independently and as part of a team.

• Proactive approach with strong customer service skills.
  
  

• Occasional UK or international travel may be required.

• Some flexibility in working hours may be necessary.
  

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.