Reward and Benefit Administrator/Analyst - #2194973

An independent global employee benefits consultancy and brokerage, supporting multinational organisations with the design, implementation and ongoing management of employee benefits and wellbeing programmes across the world.

The business prides itself on delivering independent advice, tailored solutions and a highly personal service, helping clients navigate the complexities of managing employee benefits across multiple countries.

This is an excellent opportunity to join a specialist global employee benefits consultancy and gain exposure to a broad range of international clients, markets and benefit programmes.

The successful candidate will become an integral part of the client servicing team, working closely with an experienced Consultant and developing their knowledge of global employee benefits, international healthcare and multinational benefit programmes.

The business is looking to appoint an Account Manager to support a Global Benefits Consultant in the management and delivery of a portfolio of international corporate clients.

This is a varied and hands-on role, combining client relationship management, renewal coordination, benefits administration and ongoing account servicing.

Working closely with the Consultant, you will play an important role in ensuring clients receive an exceptional level of service, supporting everything from annual renewal exercises and benefit reviews through to day-to-day queries, policy changes and the ongoing management of international employee benefits programmes.

You will also work closely with insurers, international brokers, local network partners and other providers across different territories, helping to ensure that clients’ global benefits arrangements run smoothly and effectively.

The role would suit someone with experience in either UK employee benefits/private medical insurance or international healthcare/IPMI, who is keen to develop their expertise within the global benefits market.

• Support the Consultant in managing a portfolio of corporate clients, providing a high level of day-to-day account management and client service.
• Build and maintain strong relationships with clients, insurers, international brokers and provider partners.
• Coordinate annual renewals, including obtaining quotations, reviewing terms, preparing renewal reports and supporting client presentations.
• Assist with client benefit reviews, analysing existing arrangements and identifying opportunities for improvements or efficiencies.
• Manage the day-to-day administration of employee benefits programmes, including membership changes, policy amendments and documentation.
• Support the implementation of new schemes and the ongoing management of existing UK and international benefit programmes.
• Liaise with international partners, insurers and providers to coordinate benefits and resolve client queries across multiple territories.
• Ensure client requirements, deadlines and service deliverables are managed effectively and accurately.

• Previous experience within employee benefits, private medical insurance, healthcare insurance or international benefits.
• Experience gained within either the UK or international markets will be considered.
• Experience in an Account Manager, Account Executive, Client Services or similar client-facing support role.
• Strong client service and relationship management skills.
• Excellent organisational skills and the ability to manage multiple accounts and competing priorities.
• Strong written and verbal communication skills.
• Good attention to detail and confidence working with data, reports and presentations.