Events Coordinator - #2197223

Job Title: Events Coordinator

Pay Rate: £17-20phr
Location: Liverpool Street, with some home working
Hours: Full-time, 35 hours per week (Monday-Friday)
Duration: 6 months

The opportunity

Our client is looking for an experienced and proactive Events Coordinator to join its busy Events Team. This is a fantastic opportunity for someone with a passion for events who enjoys working in a varied, hands-on role and delivering engaging, high-quality experiences. You'll play an important part in coordinating and delivering a diverse programme of events, including national conferences, regional roadshows, annual dinners and awards ceremonies, networking events and online learning webinars. Working closely with the Senior Events Operations Manager, Membership Team and Marketing & Communications colleagues, you'll support the full event lifecycle, from initial planning and speaker coordination through to live delivery and post-event evaluation. This is a varied position where no two days will be the same. You'll need to be highly organised, comfortable managing multiple priorities and confident building relationships with speakers, members, suppliers and internal stakeholders.

Key responsibilities

• Help to coordinate and deliver networking, seminars, workshops, training courses and industry conferences events, both in-person and online, from conception through to completion, ensuring events are delivered to a high standard and within agreed deadlines and budgets.
• Research speakers, topics and content ideas.
• Approach and manage speakers throughout the event lifecycle, coordinating communications, briefing materials, presentations and event requirements.
• Support all aspects of in-person event delivery, including UK travel and occasional overnight stays, venue liaison, registration, set-up and close-down, stock checks, event packing and coordinating the timely dispatch and delivery of event materials.
• Coordinate and deliver webinars and online events, including speaker preparation, technical checks and live-event support.
• Work closely with the Marketing Lead to promote events, coordinate promotional content and support registration and attendance targets.
• Manage event administration, including adding events to the CRM, setting up website booking pages, opening registrations and maintaining accurate event and delegate records- Troubleshooting any technical issues as they occur.
• Manage the events inbox, respond to telephone and email enquiries, and process bookings, amendments, cancellations and refunds, providing excellent customer service.
• Gather and analyse post-event feedback, produce evaluation reports and identify opportunities to improve future events, while providing flexible, hands-on support to colleagues across the wider events team.
• Other duties may from time to time be reasonably required.

About you

We're looking for someone who is enthusiastic about events, naturally organised and enjoys bringing people together to create successful experiences.

• Previous proven experience as an Event Coordinator or similar role with event planning, organisation and delivery.
• Excellent organisational skills.
• Ability to travel in the UK for events on a regular basis and occasional work required outside normal working hours.
• Excellent digital skills: Proficient in MS Office, SharePoint, Excel and PowerPoint, Digital Events platforms such as Zoom, knowledge of CRM systems and Database management, experience of using MailChimp and SurveyMonkey.
• Outstanding communication skills.
• Proactive, solutions-focused approach, with the ability to think on your feet and resolve issues.
• A genuine passion for delivering excellent customer service and creating a positive delegate experience.
• Flexible and collaborative, with the ability to work independently as well as part of a small team.

Desirable experience:

• Previous experience within a professional membership organisation or regulatory environment.
• Exposure to professional services, financial services or the legal sector.
• Experience supporting or coordinating training and educational programmes.

Additional requirements

• Flexibility to travel across the UK to support events, including occasional overnight stays.
• Availability to work outside standard office hours occasionally to support event delivery.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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