Corporate Communications & PR Manager - #459542

Shawbrook Bank

Date: Jun 23, 2022
City: London
Contract type: Full time
Work schedule: Full day
Shawbrook Bank

The Opportunity

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses.

Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business.

Join Shawbrook because you:

  • Want to help us deepen our industry sector knowledge, combining technology alongside the best banking brains.
  • Want to build a bank for the future and be part of our digital transformation journey that will enable customers & businesses to thrive.
  • Want to continue to grow professionally. We encourage you to grow and be the best version of yourself.
  • Care about sustainability? We want to be better for our people, environment and society.
  • Bring passion and enjoyment to your work. You’ll work hard but you’ll have fun too.

The Role & Responsibilities

The person in this position will play a frontline role in promoting Shawbrook’s brand story by;

  • Supporting our Head of Brand Strategy to develop and deliver a proactive, innovative, and creative strategic PR and media relations programme that supports the growth of the Shawbrook brand
  • Communicating a compelling brand story that support Shawbrook’s financial objectives
  • Building PR campaigns, news flow and monthly reports with PR agency support
  • Developing and managing key media relationships
  • Ensuring Shawbrook’s Employee Value Proposition (EVP) is championed as a core pillar of our thought leadership and PR activity, leveraging our experience principles and purpose as unique elements of what makes Shawbrook able to deliver great customer outcomes.
  • Establishing the team as the ‘go to’ for all press related enquiries and management internally across the group.
  • Identifying potential reputational issues that could impact the business and work with the business to minimize impact; planning and delivering practical and effective communications.
  • Developing and delivering appropriate content, including liaison with Group-wide content contributors for Annual/ Interim Reporting.
  • Working collaboratively across the organisation, the wider marketing team and within the Brand Strategy team

The Person

  • Affiliation to and/or qualification from a professional body e.g. CIPR is desirable
  • Strong working experience in a similar Corporate Communications & PR role
  • Significant demonstrable experience in media relations gained either in agency, or in a fast-moving, proactive and reactive news environment
  • Extensive experience gained across a range of communications disciplines in a corporate body or in a communications consultancy
  • Understanding and working experience of media, especially consumer, business and personal finance
  • Existing and established network of media contacts with the ability to build and maintain new relationships
  • Experience of social media is desirable
  • Excellent copywriting skills – writing for impact and to reflect the Shawbrook brand, our values and tone of voice
  • Experience of maintaining and improving the perception of brand
  • Excellent attention to detail
  • Track record of developing strong internal and external networks and of building and nurturing engaged communities
  • Sound banking industry and business understanding
  • Strong commercial focus; external awareness of market/industry/regulatory issues
  • Experience of successfully managing sensitive issues and crises
  • You will have worked closely with Senior Management and can influence decision making at all levels
  • Communicate and escalate potential issues/risks in a prompt and effective manner


Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

  • Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
  • Free access to Headspace, a mindfulness & meditation digital health app
  • Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
  • EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing and health
  • Cycle to work scheme
  • Discounts on gym membership
  • Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

  • Minimum of 25 days holiday per year
  • Option to buy or sell holiday days through our flexi-holiday scheme
  • Discounts on gym membership nationwide
  • Access to discounts on a range of high street and online brands
  • Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

  • Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
  • Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

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