Contracts Administrator - #1704451

Contracts AdministratorSlade Green, KentUp to £30,000 per annumFull-Time (6:30am to 4:20pm ) | Permanent | Monday to Thursday (4-day week)

Benefits:

• 25 Days Holiday + Bank Holidays
• Free On-Site Parking
• 4-Day Working Week
• Ongoing Training and Development
• Workplace Pension Scheme

Are you highly organised with a knack for multitasking? Do you have experience in customer service or logistics? If so, this is a fantastic opportunity to join our client, a respected UK-based manufacturer delivering cutting-edge engineering solutions to the defence sector.

Why join our client?

With a long-standing history of excellence and innovation, our client provides vital services to national and global security partners. This is your chance to play a key role in supporting both customers and logistics processes in a business where quality and compliance are paramount.

What You’ll Be Doing

Customer Service Responsibilities:

• Be the main contact for customer queries via phone, email, and chat
• Resolve issues efficiently while maintaining a high level of professionalism
• Provide accurate information on products and services
• Process orders, returns, and refunds in line with policy
• Maintain records of all interactions
• Liaise with internal teams to solve complex customer problems

Import/Export Administration Responsibilities:

• Prepare documentation for imports and exports (e.g. customs declarations, invoices)
• Ensure compliance with international trade and customs regulations
• Coordinate with freight companies, customs agents, and suppliers
• Track shipments to ensure timely delivery
• Troubleshoot delivery delays or transit issues
• Maintain comprehensive shipping records for audits

Who We’re Looking For

• Strong organisational and multitasking abilities
• Excellent communication skills
• Background in customer service and/or import/export admin
• A proactive team player who can also work independently
• Willingness to undergo training and continual learning

Nice to Have:

• Degree Educated (or equivalent)
• Knowledge of Dangerous Goods regulations
• Understanding of customs and international trade procedures
• Comfortable with logistics/customer service systems

Looking to enjoy a work-life balance with a 4-day week? Ready to support global operations in a meaningful role? Apply today!

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Morgan Jones:

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Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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