Pharmacy Dispenser - 3 month FTC - #1705774

Islington, London 

3-month Fixed Term Contract

About ZAVA

We're on a mission to provide our patients with accessible and dependable healthcare at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial and Operations Specialists works collaboratively to develop and maintain a digital healthcare platform that suits our patients' needs and schedules.

The pandemic changed our lives, requiring us to find flexible, remote and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. By delivering a safe and efficient digital healthcare service, we've provided over 12 million consultations across the UK, Germany, France, and Ireland, enabling millions of people to have essential access to healthcare when they need it most.

It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. We're doing more than providing healthcare, we're enabling and empowering people by making healthcare work for them. We’re here because we care about healthcare, and we plan to be the largest digital primary healthcare platform for people across Europe.

Role description

As an online healthcare provider, we carry out a range of testing and treatment services for patients. Your role will mainly be in our in-house mail-order pharmacy based in Angel, London, supporting the supply and dispensing of medications to patients.

You’ll drive forward our mail-order pharmacy by adhering to ethical, professional and legal pharmacy standards, delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering, labelling, dispensing, packaging of medications and test kits.

You will need to be diligent, show close attention to detail and be familiar with working on high-volume repetitive tasks at scale. Against a background of increasing demand for healthcare from home, we want to ensure that we maintain our professional service and safety profile levels.

This is a great opportunity to be part of our clinical team working directly alongside our pharmacists and doctors. We do not have any pressure-driven targets and we guarantee you a lunch break out of the pharmacy every day. In addition, you will work with our customer support and operations teams to deliver efficient dispensary operations, building out the best service offering for our patients.

What can you expect from working with us?

Opportunity to support healthcare at scale - We are building the future of healthcare from our base of operations in Islington. As an established leader in digital healthcare, you will play a pivotal role in an exciting ongoing growth journey!

Ongoing support and training - We offer ongoing training in online pharmacy and opportunities to develop a career in digital health - an exciting and continually evolving new field. We also provide ongoing support from our clinical team, including support for CPD.

Chance to influence the future of healthcare - It is through technology that ZAVA has been able to make efficiency gains in the healthcare sector. To continue pushing boundaries and expand the company, our technology needs to evolve and grow and you will play a significant role in deciding what we do next.

Day-to-day the work will encompass:

Labelling, Dispensing, Dispatching - Labelling and dispensing a range of different prescriptions and preparing them for dispatch to patients across the UK.

Stock Management and Sorting - Supporting the wider team to help manage the stock levels of medication in the pharmacy.

Maintain Work Areas - Keeping your work area clean and tidy at all times.

Order Processing - Using a database, tools, computer equipment and scanners to help manage the dispatch of medication and test kits from the office.

Excellence and quality - You strive for and help others achieve high standards. You are instrumental in communicating, collaborating and interacting with the operations team at all levels to ensure that the service provided to our patients is excellent.

Skills, Experience & Qualification

• NVQ Level 2 Pharmacy Dispensing Qualification.
• A good understanding of UK pharmacy requirements and regulations.
• High level of attention to detail, accuracy with the ability to quickly identify errors.
• Excellence in communication skills with internal and external stakeholders.
• Ability to work accurately and efficiently as part of an on-site team.
• Proficient IT skills.
• Believe in our mission to create radically better healthcare using technology
• Good standard of spoken and written English.

Advantageous Skills & Experience (not essential)

Previous experience with digital medicine / online pharmacy.

French or German speaking language skills

Benefits from the day you join:

33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off

Free access to Wellness Cloud, advice, counselling, and corporate discounts

20% off all ZAVA products & services for you and your friends and family

Remote, hybrid, and flexible working (role dependent)

MacBook Pro (role dependent)

Flexible bank holidays - take the ones that matter the most to you.

Additional benefits following the probation period:

£500 training budget per year

Vitality Private Health Insurance + Vitality discounts inc headspace membership

Healthcare cash back plan through SimplyHealth

Company sabbatical after 2 years

Opportunity to work from overseas for 2 months each year (role dependent)

Cash vouchers after 3, 5, and 10 years of service

We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. Just so you know, certain positions will be subject to a satisfactory DBS check.