Workplace Host - #1727196

Workplace Host

Location: London

Hours of work: 40

Contract Type: Permanent

Our client, a leading provider of facilities services, creates places that work, think, and give — and as a Workplace Host, you’ll be at the heart of this mission. Based in a vibrant, modern corporate environment with a strong culture and supportive team, you will play a key role in shaping the workplace experience.

Job Description

Acting as a warm and professional first point of contact, you’ll support client visits, manage front-of-house services, and contribute to a seamless and engaging daily experience for employees and guests alike.This is more than a reception role — it's about creating a sense of belonging and well-being. You’ll be empowered to spot opportunities for service improvements, support new workplace initiatives, and help bring the client Global Strategy to life on the ground.If you thrive in people-focused, fast-paced settings and take pride in making others feel welcome and supported, this is a fantastic opportunity to grow within an organisation that puts people and places first.

Key Responsibilities

• Deliver unexpected moments through service, events, and surprises
• Act as a natural host, making guests and colleagues feel welcome
• Main contact for colleagues and visitors, answering queries and booking guests
• Support the workplace lead with process decisions to enhance experience
• Build relationships and note preferences to personalise future visits
• Report maintenance or service needs to relevant departments promptly
• Assist with community initiatives, building tours, and colleague engagement

Professional and Personal Competencies/Qualifications

• Corporate, hospitality or customer service experience required
• Confident using systems like MS Office with strong accuracy
• High attention to detail and excellent time management
• Clear communicator with strong customer service skills
• Able to work independently and in a team
• Flexible, motivated, and committed attitude
• Basic understanding of health and safety responsibilities