D&T Head of RGM & TPM - #1736418

Job Description

Job Title-

D&T Head of RGM & TPM

About Us-

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks

company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to

build brands consumers love. Together with passionate people from all over the world, you’ll test

new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About The Function-

Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.

Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we’ll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.

About The Team-(TE)

About the role-(TE)

Role Responsibilities-(TE)

Experience / Skills Required -(TE)

Flexible Working Statement-

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re

supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement- (TE)

Diversity statement-

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where

everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and

celebrated for who you are just by being you. You’ll be part of and help build and champion an

inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual

orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products

companies in the world. Join us and help transform our business as we take our brands to the next

level and build new ones as part of shaping the next generation of celebrations for consumers

around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you

submit your application.

The D&T Head of The RGM & TPM is a leadership position responsible for overseeing and optimizing the TPM & RGM value delivery from technology.

This role is critical in ensuring efficient and effective delivery of value to customers and stakeholders, aligning strategic goals with operational execution, and driving continuous improvement initiatives.

• The Head of RGM & TPM is responsible for the strategic leadership & vision across the RGM & TPM capability, aligning technology strategy to business goals and objectives. This role requires a deep understanding of the organization's strategic goals, customer needs, and market trends, as well as strong leadership and collaboration skills to work effectively with cross-functional teams. The Head of RGM & TPM will create strong relationships with key senior, global and local business stakeholders, as well as collaborating with D&T leads across DA&I, Regions, Finance and more to streamline processes, enhance productivity, and maximize customer satisfaction.
  
  

RGM & TPM Sub Value Stream Leadership

• Provide strategic direction and leadership for the sub-value stream, ensuring alignment with organizational goals and objectives.
• Develop and communicate the overall capability vision and strategic direction for the software solutions within the value stream, considering business goals and market needs. Communicate the Digital &Technology RGM & TPM vision, strategy, and tech roadmap to stakeholders.
• Prioritize features and user stories based on business value & technical feasibility.
• Foster a culture of collaboration, innovation, and continuous improvement within the value stream.
• Continuously monitor and measure project progress, identifying and resolving issues and risks to ensure on-time and high-quality delivery.
  
  

Value Stream Optimization

• Identify areas for process improvement, efficiency gains, and waste reduction within the value stream.
• Implement Lean and Agile methodologies to optimize value delivery, increase throughput, and reduce cycle times.
• Monitor and analyze key performance metrics to identify bottlenecks, risks, and opportunities for improvement.
  
  

Cross-functional Collaboration

• Collaborate with D&T DA&I, legal, procurement, security, & operations teams to ensure seamless end-to-end value delivery.
• Facilitate effective communication and coordination between teams to ensure a smooth flow of work and minimize dependencies and delays.
• Collaborate with Customer Value Stream Leaders to ensure alignment across teams and maximize value delivery.
  
  

Product Management & Continuous Improvement

• Responsible for prioritization of product backlog items based on input from stakeholders, market analysis, and user feedback
• Provide clarity and guidance to the development and run teams on product requirements, acceptance criteria, service level objectives and desired outcomes.
• Drive a culture of continuous improvement by implementing best practices, fostering innovation, and promoting experimentation within the value stream.
• Lead and facilitate regular retrospectives, root cause analysis, and problem-solving sessions to identify improvement opportunities and drive actionable outcomes.
  
  

Performance Management

• Set clear performance goals and objectives for the TPM& RGM stream and ensure they are cascaded to the team members.
• Provide coaching, guidance, and support to team members, promoting their professional growth and development.
• Conduct regular performance reviews, provide feedback, and recognize achievements.
  
  

Stakeholder Management

• Build and maintain strong relationships with key senior RGM & TPM stakeholders, including business leaders, customers, and partners.
• Communicate value stream performance, challenges, and improvement initiatives to stakeholders, ensuring transparency and alignment.
• Manage stakeholder expectations, ensuring effective communication channels are in place to address concerns and solicit feedback.
  
  

Budget

• Fiscal digital portfolio planning for TPM & RGM functional area
• Total cost of ownership management and optimisation across people, portfolio, BAU for the area.
  
  

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ.

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