Senior Site Reliability Engineer - #1741783

Are you looking for a new challenge?

Fancy helping us shape the future of car insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink car insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 4 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Senior Site Reliability Engineer (SRE) to join our Infrastructure team .

This team is the beating heart of Prima.

You’ll be joining over 200 engineers across software development, infrastructure, operations and security. Fueled by curiosity, experimentation and collaboration, you’ll help deliver scalable, impactful solutions that shape the future of insurance.

Excited to make an impact? Here’s what you’ll be working on:

What You’ll Do

• System Reliability: Develop and sustain reliable, scalable, and efficient systems, establishing and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to enhance system reliability
• Infrastructure Automation: Lead the automation of operational tasks and incident response processes
• Resource Planning: Collaborate with cross-functional teams to forecast and plan future resource requirements for all infrastructure systems
• Software Design: Collaborate with software engineers to design systems focused on reliability, scalability, and maintainability.
• Performance Optimization: Continuously assess and optimize system performance, capacity, and cost efficiency
• Incident Management Support: Participate and lead blameless post-incident analyses to uncover root causes and implement preventive actions
• Security: Support the implementation and maintenance of best security practices, participating in vulnerability assessments, and threat mitigation.
  
  

What We’re Looking For

• Deep understanding and experience in Site Reliability Engineering and in implementing SRE Practices
• Excellent knowledge of AWS services and hands-on experience in production environments
• Proficiency with networking protocols, DNS principles, and container orchestration technologies (Kubernetes, Helm)
• Experience in proposing, discussing, and implementing changes to CI/CD systems, specifically GitHub Actions, while providing developer support
• In-depth knowledge of Infrastructure-as-code technologies and best practices, preferable Pulumi, Terraform is a bonus point
• Ensure code quality through proper structuring, commenting, and adherence to guidelines
• Proficiency in Python or other scripting languages
• Proactive analysis of incidents, implementation of preventive solutions, and writing comprehensive Root Cause Analysis
• Engage in discussions with stakeholders to propose solutions and ensure timely execution of work plans
• Contribute to maintaining and introducing new standards and guidelines, including training junior team members and participating in recruiting processes
• Excellent communication and collaboration skills for effective teamwork
  
  

Nice-to-Have

• Experience working in heavily regulated environments, handling high volumes of sensitive and personal data in industries such as Insurance, Banking, or Healthcare
• Expertise in microservices architecture, including principles, best practices, and challenges in designing and managing microservices-based systems
• Experience with DataDog for platform and application monitoring, including setup, configuration, and analysis of metrics for performance optimisation
• Basic understanding of RabbitMQ, Kafka, PostgreSQL, Redis, Rust, and Elixir, enabling troubleshooting and maintenance tasks in these technologies when required
• Fundamental database structure skills for maintenance and troubleshooting tasks, ensuring stability and performance
• Exposure to security technologies like Cloudflare for implementing and maintaining secure networking environments
  
  

Why you’ll love it here

We want to make Prima a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks..

Work Your Way: Enjoy full flexibility – work from home, the office or a mix of both. Plus, work from anywhere for up to 30 days a year.

Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.

Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match? Apply now.

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at [email protected]. Let’s build the future of insurance, together.