IT Support Engineer - 1 month contract inside IR35 (Associate I - Cloud Infrastructure Services) - #1744740

Role Description

IT Support Engineer

London (Onsite)

1 Month contract- Inside IR35

We are looking for a proactive and personable IT Support Engineer to join our London-based client for a short-term contract, supporting new hire onboarding. You’ll be the face of IT for incoming employees, ensuring a seamless experience from day one by managing hardware, software, and mobile device setup and support.

The Role

• Provide first-day support for new hires, including hardware/software setup (Mac 70% / PC 30%)
• Troubleshoot issues with laptops, desktops, printers, and mobile applications
• Respond to hardware and application-related queries and incidents
• Collaborate with onboarding, HR, logistics, and vendors to ensure smooth employee integration
• Use ServiceNow to track and resolve incidents and requests
• Deliver excellent customer service and maintain high levels of satisfaction
  
  

What You Will Bring

• Minimum of 1 year of experience in deskside or end-user support roles
• Solid experience with MacOS, Windows OS, and Microsoft Office Suite
• Strong communication and customer service skills
• Basic networking knowledge (AirWatch, SCCM, routers/switches)
• Familiarity with ServiceNow or similar ITSM tools
• Positive attitude and the ability to multitask in a fast-paced environment
  
  

Nice To Have

• A+ or Network+ certifications
• Experience supporting onboarding processes
• Degree in Information Technology or equivalent practical experience
  
  

Hurry & apply!

#UST

Skills

Desktop Support,Mac,Apple Os,Windows Os