Lead Agile Delivery Manager - #1762604

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We’re looking for a passionate, high-agency Agile Delivery Manager join Visa Direct. Your mission is to chase down and remove all impediments for a scrum team so you can all concentrate on quickly and sustainably delivering value for our customers and business.   

Your work will be framed by three questions: 

1. Quality requirements: Do the engineers and stakeholders have all the documentation and knowledge needed to deliver value for our customers and business?  

2. Agile & lean practices: How can we ensure a culture of continuous learning when it comes to agile and lean practices? 

3. Delivery Management: What can be done to identify and remove all impediments faced by the scrum teams in delivering value for our customers?  

What we expect of you, day to day

Quality requirements

• Ensuring requirements are at just the right level of detail to take into sprint, including functional & non-functional requirements.
  
  

• Plan and facilitate workshops for the team and stakeholders to emphasis a collaborative approach to requirements definition.
  
  

• Collaborating in the writing of epics and user stories 
  
  
  
  

Delivery management 

• Doing what is needed to unblock the scrum teams during the sprint 
  
  

• Reporting and managing operational delivery metrics 
  
  

• Create and maintain a delivery roadmap that outlines the prioritised features and milestones to achieve team and business objectives 
  
  

• Holding the team accountable for their delivery commitments and coaching continuous improvement  
  
  

• Drive the execution of deliverables across multiple teams and functions, proactively identifying and mitigating risks and issues, dependencies, and impacts. 
  
  

• Stakeholder management 
  
  
  
  

Agile & lean practices 

• Leading/coordinating standard agile ceremonies for business-critical initiatives and complex assignments related to size or technical build 
  
  

• Suggesting improvements to agile ways of working  Coaching scrum teams on agile best practices 
  
  

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

• Proven experience in an Agile Delivery Manager, Scrum Master or
• Project Management role, preferably in a software-first Fintech or start-up 
• In-depth knowledge of Agile process and principles, with real experience in creating working environments that adhere to them 
• Proven track record of chasing down impediments to deliver value for customers and business 
• Ability to communicate equally effectively with both technical and non- technical stakeholders 
• Preferably domain knowledge in Fintech - e.g. payments, FX, transaction banking or trading 
• A self-starter who takes accountability for getting things done 
• Top-notch stakeholder management skills, including the ability to influence colleagues in small, cross-functional scrum teams 
• Comfortable challenging the status quo and always curious about the way things work 
• Great written and verbal communication skills 
• Exceptional structure and attention to detail 
  
  

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.