Account Manager - #1779488
Shellworks
Date: 6 hours ago
City: London
Contract type: Full time
Work schedule: Full day
About The Job
Account Manager
London, N4
4 days in our office, 1 day working from home (choose from Tue-Thu)
£40-50k per annum plus on target bonus of £10k
Join Shellworks as an Account Manager and help us materialise a better future by eliminating plastic pollution.
About Shellworks
Developed for a throwaway culture, plastics have caused significant pollution to our natural environments with 90% of all plastics ever created never being recycled. More so, recent studies have identified that plastics impact goes beyond pollution to chemicals and micro-plastics that impact human and environmental health.
We believe there must be a better way and our first innovation Vivomer does just that, if nature made a plastic this would be it. Vivomer, a polymer made by microorganisms, behaves just like plastic in use, but degrades upon disposal in any natural environment. Developed through cutting-edge material science, mechanical engineering, design, and operations, Vivomer represents a groundbreaking step towards a pollution-free future.
The nature of our work is frequently described as impossible, but if like us, you’re driven by the opportunity to prove that there is a better way to do things, join us. You will play a critical role in developing the future of materials, how products are created and directly contribute to reducing plastic pollution.
About The Role
This is a unique opportunity to work alongside Shellworks’ founders and early team to enable a world without plastic pollution. You'll gain hands-on experience in scaling and growing a startup, tackling a variety of challenges, and cultivating a mindset focused on achieving impactful goals. The role spans across business development and customer success. Expect to work with a positive, passionate, ambitious, incredibly inter-disciplinary team and have high levels of autonomy to create meaningful environmental impact.
Your Impact
21 days holiday + birthday off + 27-31st December, in addition to all statutory and public holidays
Opportunities for growth and development as we expand and scale our impact
Competitive salary and equity options
Regular social events and daily catered lunch at the office
Part of a tightly knit team aiming to make a meaningful social impact.
Join Our Mission
Becoming a part of Shellworks means being part of a team that’s passionate about sustainability and innovation. Our world-class team includes experts in materials science and visionary entrepreneurs dedicated to creating a better future. Together, we’re redefining what’s possible.
If you're excited by the idea of building meaningful relationships, driving growth, and being at the heart of a company scaling its climate impact, we’d love to hear from you.
Account Manager
London, N4
4 days in our office, 1 day working from home (choose from Tue-Thu)
£40-50k per annum plus on target bonus of £10k
Join Shellworks as an Account Manager and help us materialise a better future by eliminating plastic pollution.
About Shellworks
Developed for a throwaway culture, plastics have caused significant pollution to our natural environments with 90% of all plastics ever created never being recycled. More so, recent studies have identified that plastics impact goes beyond pollution to chemicals and micro-plastics that impact human and environmental health.
We believe there must be a better way and our first innovation Vivomer does just that, if nature made a plastic this would be it. Vivomer, a polymer made by microorganisms, behaves just like plastic in use, but degrades upon disposal in any natural environment. Developed through cutting-edge material science, mechanical engineering, design, and operations, Vivomer represents a groundbreaking step towards a pollution-free future.
The nature of our work is frequently described as impossible, but if like us, you’re driven by the opportunity to prove that there is a better way to do things, join us. You will play a critical role in developing the future of materials, how products are created and directly contribute to reducing plastic pollution.
About The Role
This is a unique opportunity to work alongside Shellworks’ founders and early team to enable a world without plastic pollution. You'll gain hands-on experience in scaling and growing a startup, tackling a variety of challenges, and cultivating a mindset focused on achieving impactful goals. The role spans across business development and customer success. Expect to work with a positive, passionate, ambitious, incredibly inter-disciplinary team and have high levels of autonomy to create meaningful environmental impact.
Your Impact
- Managing relationships with existing customers, ensuring seamless order fulfillment and high satisfaction
- Identifying opportunities to expand customer value - pitching new products, securing follow on orders
- Partnering with sales and marketing to grow customer accounts
- Building processes to collect customer insights and testimonials
- Helping automate routine follow ups to improve efficiency and experience
- 2+ years in a B2B customer-facing role (e.g. AM, CSM, BDM)
- Experience managing complex customer relationships end-to-end
- Can point to moments you’ve grown accounts, secured renewals, or improved outcomes
- Comfortable with ambiguity, and confident designing or improving processes
- Motivated by impact, autonomy, and being part of a small team with big goals
- Experience with technical or product-led environments, particularly in sustainability
- STEM background or strong comfort engaging with scientific/engineering content
- Bonus: fluent in French or German (not required)
- Prioritise customer experience to deliver excellent outcomes.
- Support our goal of tripling revenue this year (and again next year) - existing customers are core to this growth
- Deliver and help design best-in-class customer relationship practices
21 days holiday + birthday off + 27-31st December, in addition to all statutory and public holidays
Opportunities for growth and development as we expand and scale our impact
Competitive salary and equity options
Regular social events and daily catered lunch at the office
Part of a tightly knit team aiming to make a meaningful social impact.
Join Our Mission
Becoming a part of Shellworks means being part of a team that’s passionate about sustainability and innovation. Our world-class team includes experts in materials science and visionary entrepreneurs dedicated to creating a better future. Together, we’re redefining what’s possible.
If you're excited by the idea of building meaningful relationships, driving growth, and being at the heart of a company scaling its climate impact, we’d love to hear from you.
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