Head of Operational Function (Head of Service) London Probation Service: PDU Ealing and Hillingdon, PDU Redbridge and Waltham Forest (Ref: 7520) - #1799783
HM Prison and Probation Service
Date: 1 day ago
City: London
Contract type: Full time
Work schedule: Full day

This position is based at NPS ILFORD HIGH ROAD ILFORD, IG1 1QQ, NPS LEELAND HOUSE EALING, W13 9HH, NPS PROBATION OFFICE ACTON, W3 6BG
Job Summary
Please refer to Job Description
Job Description
Overview of the job
Heads of Operational Functions are deployed to a variety of roles so as to provide leadership of staff and operations.
Summary
To provide management and leadership within the National Probation Service(NPS) with responsibility for resources and the operational and strategic direction and management of the Service within a Local Delivery Unit (LDU) or any other operational unit and/or functional area of activity.
To represent the Deputy Director with external agencies/Stakeholders and staff as appropriate.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
May be required to participate in out of hours senior management on call rota.
Responsibilities, Activities & Duties
Heads of Operational Function may be required to undertake any combination, or all, of the duties and responsibilities set out below.
Technical 1
To be eligible for this role, you must confirm you meet the mandatory qualification requirements outlined below and you must also upload a scanned copy of your qualifications. Applicants that do not provide the mandatory qualification evidence, will not progress to interview stage.
Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
Or a Qualification Which Was Recognised At The Time Of Qualification By The Secretary Of State For Justice As Per Section 10 Of The Offender Management Act 2007.The Following Qualifications Gained In England And Wales Were Previously Recognised As Providing Such Eligibility:
Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)
Or a Qualification Which Was Recognised At The Time Of Qualification By The Secretary Of State For Justice As Per Section 10 Of The Offender Management Act 2007.The Following Qualifications Gained In England And Wales Were Previously Recognised As Providing Such Eligibility:
Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)
Person specification
Qualifications
Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)
Behaviours
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
https://jobs.justice.gov.uk/careers/JobDetail/7520?entityId=7520
Job Summary
Please refer to Job Description
Job Description
Overview of the job
Heads of Operational Functions are deployed to a variety of roles so as to provide leadership of staff and operations.
Summary
To provide management and leadership within the National Probation Service(NPS) with responsibility for resources and the operational and strategic direction and management of the Service within a Local Delivery Unit (LDU) or any other operational unit and/or functional area of activity.
To represent the Deputy Director with external agencies/Stakeholders and staff as appropriate.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
May be required to participate in out of hours senior management on call rota.
Responsibilities, Activities & Duties
Heads of Operational Function may be required to undertake any combination, or all, of the duties and responsibilities set out below.
- Lead, innovate and develop local strategies in line with the national strategic framework
- Effectively lead cluster operational delivery and contribute corporately to national operational delivery and priorities
- Lead the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks
- Represent the NPS at national partnerships and development meetings in line with delegated functional lead and decision making responsibilities.
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
- Manage competing demands within (geographical) area of responsibility
- Responsible for the various functions across the division; including line management of middle managers.
- Manage resources effectively.
- Oversee the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
- To make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
- Oversight of the management of complaints within the Operational Function and direct involvement in complaint resolution where necessary
- Undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals, chair grievance and other hearings.
- Work effectively with your respective Divisional Senior Leadership Team and take lead responsibility nationally for specific projects/portfolios
- Deputise for the Deputy Director as required in the LDU / operational unit functional area of activity
- Work with MOJ/NOMS Communications on a range of products
- Implement NOMS equality strategy
- Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance
- Carry out agency responsibilities for victims.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Discharge estates responsibilities for Head of Operational Function
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- Work within the aims and values of NPS and NOMS
Technical 1
To be eligible for this role, you must confirm you meet the mandatory qualification requirements outlined below and you must also upload a scanned copy of your qualifications. Applicants that do not provide the mandatory qualification evidence, will not progress to interview stage.
Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
Or a Qualification Which Was Recognised At The Time Of Qualification By The Secretary Of State For Justice As Per Section 10 Of The Offender Management Act 2007.The Following Qualifications Gained In England And Wales Were Previously Recognised As Providing Such Eligibility:
Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)
Or a Qualification Which Was Recognised At The Time Of Qualification By The Secretary Of State For Justice As Per Section 10 Of The Offender Management Act 2007.The Following Qualifications Gained In England And Wales Were Previously Recognised As Providing Such Eligibility:
Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)
Person specification
Qualifications
Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
- Leadership
- Making Effective Decisions
- Working Together
We'll assess you against these technical skills during the selection process:
- Please refer to Job Description
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : SSCL Recruitment Enquiries Team
- Email : [email protected]
- Telephone : 0345 241 5358
- Email : [email protected]
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
https://jobs.justice.gov.uk/careers/JobDetail/7520?entityId=7520
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