Credit Controller - #2084330

About the role

If you're a detail-driven finance professional with a background in Legal Credit Control, this is a role where your expertise will genuinely shape how a high-profile organisation manages its working capital.

Our client is a globally recognised law firm operating across the world's major financial centres and growth markets. They are looking for a Credit Controller to join their Finance team in London, working within a close-knit Revenue Department on a permanent, full-time basis.

What you'll be doing

Reporting to the Revenue Manager, you will play a central role in ensuring that revenue processes and working capital performance are optimised. Day-to-day responsibilities will include:

• Developing a thorough understanding of individual clients' billing and payment processes to ensure invoices are produced, submitted, and collected with minimal delays or queries
• Ensuring invoices are raised accurately and within agreed Service Level Agreements, escalating issues promptly where needed
• Maintaining regular direct contact with clients via telephone and email regarding outstanding invoices, and keeping accurate records across internal systems
• Chasing overdue debt professionally and engaging with clients to resolve payment issues efficiently
• Collaborating with Revenue Controllers and fee-earners to manage large or complex client accounts, including overdue balances
• Building and maintaining strong client relationships to support smoother and faster debt resolution
• Identifying debt risks and escalating appropriately to management and Revenue Heads of Practice
• Allocating cash, CHAPS, and BACS payments in coordination with the Banking team, eBilling function, and fee-earners
• Monitoring external client portals to oversee the full bill-to-payment lifecycle
• Running and analysing debt reports, providing weekly commentary on key debts and producing monthly debtor reports for the London office
• Attending quarterly Group Review meetings to discuss debt provisions and contributing to recommendations on provisions or write-offs
• Managing Withholding Tax compliance, including certification, and consulting with tax specialists where required
• Supporting the Revenue Department with ad hoc WIP, billing, and debtor reporting as needed

What we're looking for

• Solid experience in credit control, revenue management, or a closely related finance role within a law firm.
• Competent IT skills, including confident use of Microsoft Word, Excel, and Outlook
• Strong organisational skills with the ability to prioritise effectively and consistently meet deadlines
• Excellent written and verbal communication skills, with the confidence to engage stakeholders at all levels
• High attention to detail and a commitment to accuracy across all outputs
• The ability to manage competing demands calmly and effectively in a fast-moving, sometimes pressured environment
• A proactive, hands-on approach with the initiative to identify and resolve issues without being prompted
• Experience using Aderant Expert (please note: training will be provided for the right candidate)

• Previous exposure to external client billing portals
• Experience producing debtor reporting and contributing to management reporting cycles

How to apply

To be considered for this position, please submit your CV to Ambition via the link below, or contact our team directly for a confidential conversation about the opportunity. We'd love to hear from you.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.