Senior Project Manager - Insurance Brokerage Transformation - #2100964

Senior Project Manager - Insurance Brokerage Transformation

Our market leading Insurance Brokerage client are looking for an experienced Senior Project Manager to driving two high-impact, business-critical change initiatives focused on operational improvement and organisational simplification. The role sits within the Strategic Portfolio, and will be reporting directly into Transformation Director.

Projects Scope - Operational Effectiveness & Efficiency
A major programme focused on improving performance across a 52-branch network. The objective is to analyse productivity, output, and profitability across branches and translate insights into tangible improvements.

Key elements include:

• Deep-dive analysis of branch performance using existing data insights
• Reviewing tooling, systems, and operational processes
• Identifying drivers behind high-performing vs underperforming branches
• Translating analysis into a standardised operating model
• Driving improvements through:
• Process standardisation
• Centralisation opportunities
• Automation and AI
• Potential offshoring

Initial diagnostic work has been completed by Data and Lean BAs. The Project Manager will take ownership of this analysis and lead end-to-end delivery of implementation, ensuring tangible business outcomes are realised.

This is a business change-led programme, with technology as an enabler

Skills & Experience Required

• Proven experience delivering end-to-end business change programmes (initiation through to implementation and benefits realisation)
• Strong insurance sector experience, ideally within:
• Commercial or broking environments
• Understanding of the full insurance lifecycle (e.g. policy, renewals, claims)
• Ability to demonstrate process improvement / optimisation delivery (e.g. automating renewals, improving claims processes, driving operational efficiency)
• Experience with delivering automation, AI, or offshoring strategies
• Strong planning capability - able to build and own robust, detailed delivery plans from scratch
• Excellent stakeholder management skills, including:
• C-suite and senior leadership
• Operational/branch stakeholders
• Ability to operate across business and technology teams, bridging both effectively

Initial 6-month contract - with strong likelihood of extension
Largely Remote - London (City) 1-2 days a month
Rate - Up to £650 (Outside IR35)

Reasonable Adjustments:

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