Trainee Service Technician - #2110367

Trainee Service Technician
Hackney, London

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and, crucially, their patients’ outcomes.

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.

We are looking for a dedicated Trainee Service Technician to join us based at Homerton University Hospital, near Hackney and help to provide high-quality products to our customers.

The Benefits

- Basic starting salary of £25,000 + London weighting if lives within M25 + on-call payments
- Additional payments for on-call duties if required
- Contributory pension scheme
- 33 days' annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary Sacrifice Schemes including Cycle to Work
- Full induction with great training and support
- Birthday treat
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

As a Trainee Service Technician, you’ll be based in Homerton University Hospital. You will be part of our logistics and service team, dedicated to moving and collecting Medstrom equipment around the hospital.

Main responsibilities of the role

- Deliver clean, ready-to-use products to the correct hospital locations
- Collect products after use and return them to central location on-site
- Disinfect, function check, repair and electrical safety test products
- Complete job records on a handheld PDA device
- Install products into designated locations
- Maintain available product stock and spare parts inventory
- Provide product demonstrations and basic training to staff

Hours of work: 37.5 hours per week. Tuesday to Saturday, 8am - 4pm.

You will also be required to participate in an on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.

About You

To join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following:

- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience working within a healthcare setting is desirable
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)

Personal Requirements:

- A proactive, ‘can-do’ attitude
- Excellent customer service skills
- The ability to communicate effectively
- The ability to work under your initiative and follow procedures laid out by the business to achieve deadlines
- Basic knowledge of hygiene and safety rules
- Basic PC skills, including email and MS Office
- DBS-checked (or the willingness to complete one)

Please note, this role will involve manual handling - loading, lifting, and carrying Medstrom products into the van.

In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years, and through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.

Webrecruit and Medstrom Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.