Quantitative Support Engineer - Selby Jennings - #2112078

eFinancialCareers


Date: 8 hours ago
City: London
Contract type: Full time
Work schedule: Full day
eFinancialCareers


Quantitative Support Engineer

Our client is an exceptional hedge fund at the forefront of quantitative research and technology, seeking a Quantitative Support Engineer to join a highly visible platform team. This role sits at the intersection of trading, quantitative research, and engineering, withresponsibilityforsupportingandmaintainingthefirm'scriticalresearchandtradinginfrastructure.Youwillactasthefirstlineofsupportforplatform-relatedissues,ensuringthereliability,stability,andperformanceofsystemsthatunderpininvestmentdecisions.

They are looking for a proactive and technically curious engineer with a strong troubleshooting mindset and a genuine sense of ownership. The ideal candidate will be comfortable operating in a fast-paced environment, communicatingwithbothtechnicalandnon-technicalstakeholders,andsolvingcomplexinfrastructureissueswithacalm,methodicalapproach.Someonewhoenjoysimprovingprocesses,automatingrepetitivetasks,andworkingcloselywithtraders,quants,andengineerswillexcelinthisrole.



Key Responsibilities

  • Act as the first point of contact for infrastructure and platform-related issues across research and trading environments
  • Monitor platform health, alerts, logs, and dashboards to proactively identify and respond to incidents
  • Investigate, troubleshoot, and resolve operational issues to minimise downtime and business impact
  • Manage user onboarding, permissions, environment setup, and resource allocation requests
  • Drive continuous improvements to monitoring, automation, documentation, and support processes


Key Skills & Experience

  • Strong Linux systems administration and troubleshooting experience within production environments
  • Solid understanding of networking fundamentals and cloud platforms, preferably AWS
  • Experience with monitoring and observability tools such as Datadog, Prometheus, CloudWatch, or ELK
  • Knowledge of Docker, Kubernetes, CI/CD pipelines, and scripting with Python or Bash
  • Excellent communication skills, a structured problem-solving mindset, and the ability to perform under pressure in fast-paced environments such as trading, quantitative research, or financial services sectors


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