Commercial Intelligence & Client Insight Manager - #2126398

A leading specialist professional services organisation is seeking a highly analytical and commercially minded Commercial Intelligence & Client Insight Manager for a newly created 4-month fixed-term role.

Working with senior leadership and key stakeholders, the successful candidate will lead a pilot project to develop a more data-led approach to client insight, market intelligence and growth strategy.

This is a strategic, hands-on role focused on turning complex data and market intelligence into clear commercial opportunities and practical recommendations.

The successful candidate will:

• Lead a commercial intelligence pilot focused on a key market, jurisdiction or practice area.
• Analyse client, revenue, market and competitor data to identify growth opportunities, risks and relationship gaps.
• Develop frameworks to prioritise key clients, law firms, sectors and markets.
• Gather insight from stakeholders to complement quantitative analysis with real-world market intelligence.
• Translate complex findings into clear, actionable recommendations for senior leadership.
• Develop a scalable methodology for embedding commercial intelligence more widely across the organisation.
• Deliver a Board-level report and implementation roadmap at the end of the project.

The ideal candidate will be:

• Highly analytical, commercially minded and naturally curious.
• Experienced in strategy, commercial analysis, market intelligence, consulting, business development, revenue operations or a related field.
• Comfortable working with large volumes of quantitative and qualitative data.
• Able to identify patterns, opportunities and risks - and turn them into practical action.
• Credible and confident when engaging senior stakeholders.
• Experienced in developing dashboards, reporting tools, prioritisation models or other decision-support frameworks.
• Comfortable operating independently in a newly created and evolving role.

Previous experience in the legal, construction or professional services sectors is not essential. However, the successful candidate will need to quickly develop a strong understanding of the organisation's markets, clients, services and routes to market.

This is an opportunity to build a new commercial intelligence capability from the ground up, with significant autonomy and direct exposure to senior decision-makers.

The role is initially offered on a 4-month fixed-term basis, with the potential to develop into a longer-term or permanent position, subject to the success of the project and future business requirements.

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