Head of HR - CIPD - Challenger Bank - Rothstein Recruitment - #2134835

Head of HR - CIPD - Challenger Bank

Excellent opportunity opens for an experienced HR Professional to join a Challenger Bank in their newly created Head of HR position. You will be joining a close-knit, modern environment and taking ownership of the HR function, working closely with the C-Suite to create and deliver the people strategy as the bank continues to grow. As the new Head of HR, you will combine day-to-day leadership with hands-on delivery. The successful candidate will be CIPD qualified (level 5 or above).

Key responsibilities:

Strategy, team and operating model:

1. Work closely with the COO to create and implement the People Strategy and DEI Strategy.
2. Own the People operating model, service SLAs and knowledge base; produce People MI and the Organisational Health Dashboard.
3. Lead and line manage the People team, allocating ownership of core areas and developing the team’s capabilities.

Policy, governance and compliance:

1. Maintain and update People policies, the Employee Handbook, Code of Conduct (together with Compliance), People Standard Operating Procedures and the Employee Relations toolkit for the People team.
2. Prepare committee and governance packs as required by the COO, support people-related governance under SMCR.
3. Own Health & Safety, DSE and risk assessment obligations and return-to-work processes.

Employee relations:

1. Own ER case management with the support of the COO and General Counsel, applying the ER toolkit and ensuring consistent, well-documented outcomes in line with applicable laws and regulations.

Organisation design and resourcing:

1. Support organisational structure, role architecture, JDs, headcount, the skills library and competency framework.
2. Own the recruitment process, sourcing strategy and EVP, manage onboarding, induction, manager guidance, probation and offboarding.

Performance, talent and development:

1. Run goal setting, performance management, calibration, underperformance and PIP processes.
2. Own career pathways, succession planning, leadership and next generation development and coaching.

Reward and benefits:

1. Oversee payroll input, background checks, screening and RTW checks.
2. Manage salary bands, pay structures, benchmarking, benefits, bonus and recognition processes.

Key Skills & Experience:

1. CIPD qualified (Level 5 or above).
2. Experience standing up or maturing an HR function.
3. Experience operating at a People Manager level or equivalent (or performed a comparable generalist role).
4. Extensive experience with HRIS platforms, including data reporting and analysis capabilities.
5. Experience in overseeing employee benefit programs, including renewals and tax implications.
6. Proven experience in managing external service providers.
7. Ability to work confidentially at all times.
8. Accuracy with good attention to detail.
9. Excellent communication skills.
10. Ability to manage differing priorities.

Interested? Please Apply!

HR Human Resources CIPD Bank Banking Financial Services Retail Bank Corporate Bank HRIS Vendor Payroll Culture Management People People Management Head of HR HR Director HR Business Partner COP Chief of People Chief of Staff