Major & Complex Loss Adjuster - Property - #2167429

Major & Complex Loss Adjuster - Property Location:Home-based with travel(Central & Southern England)

Overview:

We are currently working with a well-established UK loss adjusting business that is looking to add an experienced Major & Complex Loss Adjuster to its Property team. This is an excellent opportunity for an experienced Property Adjuster who is comfortable dealing with larger and more challenging losses and is looking for a role offering autonomy, variety and further career development.

You will manage a portfolio of significant Property claims, taking each case from initial instruction through investigation, assessment and negotiation to an appropriate conclusion. The role will involve a combination of home working, client interaction and regular site attendance.

The claims environment is varied, with the opportunity to deal with complex and high-value losses across both domestic and commercial Property. You will work closely with insurers, brokers, policyholders, contractors and specialist consultants, providing clear advice and maintaining control of your claims throughout.

The business has a strong reputation within the loss adjusting market and places considerable emphasis on technical quality, client service and the development of its people.

Role Responsibilities:

• Managing a varied portfolio of major and complex Property claims from first instruction through to settlement.
• Attending sites to assess damage, understand the circumstances of a loss and determine the most appropriate way forward.
• Reviewing available information and insurance documentation to establish the position on cover.
• Assessing the extent and value of losses and making appropriate recommendations to insurers and clients.
• Managing higher-value and more challenging claims, including those involving commercial properties and high net worth policyholders.
• Considering Business Interruption and associated financial losses where relevant.
• Liaising with contractors, surveyors, engineers, forensic specialists and other experts as required.
• Reviewing repair proposals, estimates and alternative settlement options and negotiating appropriate outcomes.
• Keeping reserves and claim strategies under regular review as further information becomes available.
• Producing well written reports and maintaining clear records throughout the life of each claim.
• Keeping policyholders, brokers, insurers and other interested parties updated on progress and next steps.
• Managing expectations effectively, particularly where claims are complex, disputed or involve sensitive circumstances.
• Identifying potential recovery, contribution or fraud issues and escalating these where appropriate.
• Managing your diary and caseload effectively to ensure claims progress within agreed timescales.
• Developing strong relationships with clients and becoming a trusted point of contact on complex claims.
• Supporting colleagues by sharing technical knowledge and experience where appropriate.
• Contributing to the continued development of the Property team and wider business.

Experience:

• Proven experience as a Major & Complex Loss Adjuster or in a senior Property Loss Adjusting position.
• At least 2 years' experience handling Major & Complex losses.
• Strong knowledge of Property claims and insurance policy interpretation.
• Experience dealing with significant or high-value domestic and/or commercial losses.
• Good understanding of the financial and technical aspects of complex claims.
• Experience of Business Interruption would be advantageous.
• Cert CILA or ACILA qualification, with ACILA particularly desirable.
• Confident dealing with policyholders, brokers, insurers and professional advisers.
• Strong negotiation, communication and report-writing skills.
• Excellent organisation and attention to detail, with the ability to manage your own workload.
• A professional and customer-focused approach, particularly when dealing with sensitive or challenging claims.
• Full UK driving licence and willingness to travel for site visits.

Career Development & Package:

This is a good opportunity to join an established Property operation where you can continue to develop your technical knowledge and work on a broad range of increasingly complex claims. The business is committed to developing its people and there is scope to progress your career through technical development, senior positions, specialist areas or management, depending on your experience and ambitions.

The role provides a combination of home-based working and site attendance, giving you a high degree of independence while still being part of an experienced Property team.

The overall package includes:

• Discretionary company bonus
• Car allowance or company car scheme
• 25 days' annual leave plus an additional day for your birthday
• Annual leave increasing to 30 days after 5 years' service
• 5% employee / 5% employer pension
• Private healthcare
• Death in Service benefit of 4 x salary
• Enhanced maternity, adoption, paternity and sick pay
• Electric Vehicle scheme following successful completion of probation
• Career development and progression opportunities
• Holiday purchase scheme

Applications:

For further information or to be considered for the position, please apply via the Apply button on Reed or contact me directly via LinkedIn, email or telephone.