AI Project Manager - Hybrid Working - Inside IR35 - #2169456

Lorien

Date: 3 weeks ago

City: London

Contract type: Full time

AI Project Manager - Hybrid - Inside IR35

Our client, a global Insurance company, are currently looking to hire an AI Project Manager with ServiceNow, Chatbot and ops excellence experience to join the team for an initital 6-month contract.

Experience

Experience across project and programme management and service delivery, including delivering AI-enabled, digital or technology transformation services
Operational Excellence experience
Ability to articulate and document technology operations in detail
Experience and knowledge of end-to-end technology programme delivery, including recognised project methodologies (e.g. Agile/Scrum, PRINCE2 or PMP), service management, budgeting and people management, ideally spanning AI, data and cloud platforms
Experience with ServiceNow and Moveworks is highly desirable.
Ability to enable changes in operational processes and ability to work cooperatively with stakeholders and peers are essential
Experience with Claude and Copilot
Insurance/ Financial services experience
Strong understanding of IT Service Desk operations and support models.
Successfully led the rollout and adoption of chatbot solutions to improve service delivery, self-service capabilities, and operational efficiency.
Enhanced the colleague and end-user experience through technology and service improvements.

Please apply!

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.

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