Technical Surveyor - #2113351

Technical Surveyor

London & South

Competitive Salary

Permanent, Full Time

Gerflor and Gradus are recognised leaders in flooring and interior solutions, with a strong presence across sectors including healthcare, commercial, education, retail, hospitality and housing.

With a complementary product portfolio that delivers complete, high-performance and sustainable solutions, we are well positioned to accelerate our growth across the UK.

Due to our ongoing success, we are now looking for an ambitious and commercially driven Technical Surveyor to shape and deliver our national strategy within the Builder Merchant sector, driving sales, distribution and market share for two established premium brands.

Base and Geographical area

The role is field based, and you will be expected to attend any of the Gradus and Gerflor facilities when required. A flexible approach is required which will mean working out of normal “office hours” to accommodate site and customer needs. Occasional overnight stays may be required.

The role

As a part of the Technical Support Team, your main role will be as a Surveyor within the Gradus and Gerflor group. You will be part of a team tasked in ensuring timely and accurate responses to customer and business requests for surveying of projects for stairs nosing, barrier meetings and other Gradus accessory products. The skills obtained will enable opportunities to progress into a wider technical support role within Gradus Gerflor.

Key Responsibilities:

• Conduct site surveys and measurements for nosing and matting installations.
• Investigate and assess customer complaints relating to Gradus and Gerflor products.
• Carry out site repairs for warranty-related issues.
• Prepare accurate survey reports and templates to support customer orders and production.
• Produce clear, concise reports on site visits and complaint investigations.
• Support the Technical Manager and wider team with ongoing projects.
• Liaise with Technical Support, Area Sales Managers (ASMs) and Regional Managers to ensure customer requirements are met.

About you – what you’ll bring:

• A ‘can do’ attitude
• A full UK driving licence
• A flexible approach to working
• Good level of IT skills
• Excellent verbal and written communication skills

What we offer in return:

• Salary is competitive and in line with relevant skills, experience and potential product or industry knowledge.
• Full training in the role requirements
• In addition, there is also a potential bonus of up to 20% of salary based on a mix of business performance and achievement of personal objectives.
• Holiday’s 26 per annum (excludes bank holidays)
• Laptop / Mobile Phone
• Company Pension scheme
• Company Car
• 26 days annual leave plus bank holidays (4-5 days saved for Christmas shut down)
• Additional annual leave purchase scheme (up to 5 days)
• Birthday Holiday
• Employee Benefits Platform provided by VIVUP which includes: -
• Employee Assistance Programme - 24/7 free confidential advice
• discounted high street shopping
• Cycle to work scheme.
• Group life insurance and death in service
• Company Pension contribution
• Occupational Health Services
• Discounted Gym Membership

We are proud to be an equal opportunity employer.

Gerflor and Gradus are committed to creating a diverse and inclusive workplace and welcome applications from all qualified candidates. We celebrate diversity and are committed to creating an inclusive environment for all employees.