Full Time Administration Assistant(Work From Home - Flexible Shifts) - #2132655

Work From Home – Flexible Shifts

Location: United Kingdom – Remote

Employment Type: Full-Time

The Window Company Ltd is an established UK business specialising in the manufacture and installation of high-quality windows and doors for residential and trade customers. The company focuses on delivering professional customer service, quality workmanship and reliable project support throughout the customer journey.

We are looking for a motivated and organised Administration Assistant to join our team on a full-time, work-from-home basis.

This role is ideal for someone who enjoys working with people, managing information and keeping day-to-day administrative tasks organised. You will provide essential support to customers and internal teams while helping ensure enquiries, appointments, records and documentation are handled accurately and efficiently.

Flexible shifts are available, making this opportunity suitable for candidates who are looking for a structured remote role with some flexibility around working hours.

• Manage general administrative tasks and maintain accurate records
• Respond to customer enquiries by email and telephone
• Update customer information and internal databases
• Schedule appointments, surveys and follow-up communications
• Prepare and organise documents, quotations and correspondence
• Assist with customer orders and project administration
• Monitor incoming emails and ensure enquiries are directed to the appropriate team
• Maintain digital filing systems and administrative records
• Support the sales and operations teams with day-to-day coordination
• Follow up on outstanding enquiries and appointments
• Enter and update information accurately across company systems
• Handle confidential customer and business information professionally
• Provide general administrative support as required

• Previous administration, office support or customer service experience is desirable
• Strong organisational and time-management skills
• Excellent written and verbal communication
• Good attention to detail and accuracy
• Comfortable using Microsoft Office, email and online systems
• Ability to manage multiple tasks and prioritise effectively
• Professional and friendly telephone manner
• Ability to work independently in a remote environment
• Reliable, punctual and self-motivated
• Good problem-solving and communication skills

Full-Time | Flexible Shifts

Shift patterns will be agreed with successful candidates based on business requirements and availability.

• Fully remote work-from-home position
• Flexible shift options
• Full-time employment opportunity
• Supportive working environment
• Training and onboarding provided
• Opportunities to develop administration and customer service skills
• Long-term career development opportunities

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