Optical Assistant - #2132728

Location: Ealing, West London
Basic Salary: £28,000 per annum
Realistic OTE: £32,200–£36,000 per annum
Car Package: Additional £3,120 annual car allowance or company-car option
Hours: Full-time, Monday to Friday, approximately 9:00am–6:00pm

Would you like to increase your earning potential without progressing into management or completing an additional optical qualification?

Insightful Recruitment is working with an established and growing domiciliary eyecare provider to recruit an experienced Optical Assistant for its Ealing territory.

Alongside a basic salary of £28,000, the role offers an achievable performance-related bonus:

• Typical monthly bonus of approximately £350–£400
• Realistic annual bonus of £4,200–£4,800
• An additional £3,120 annual car allowance is available if you use your own vehicle
• Alternatively, a company-car option is available.

This is an excellent opportunity for someone who enjoys optics but would prefer to move away from a traditional practice-based environment. You will work closely with an Optometrist, supporting patients in their own homes and within care-home settings.

Routes are carefully planned within a compact local area, with appointments generally only five to ten minutes apart. A typical day will involve supporting approximately 10–11 patients, with around 70% of appointments taking place in individual homes and 30% within care homes.

Your responsibilities will include:

• Driving the Optometrist between locally arranged appointments
• Supporting approximately 10–11 patients each day
• Providing a warm, professional and reassuring patient experience
• Communicating confidently with patients, relatives and care-home employees
• Assisting patients with frame and lens selection
• Explaining products and recommendations clearly
• Supporting the Optometrist throughout the patient journey
• Handling questions, concerns and complaints calmly and professionally
• Completing relevant administration and maintaining accurate records
• Representing the business professionally within patients’ homes

Previous optical experience is required.

You should be:

• A confident and compassionate communicator
• Comfortable supporting elderly and vulnerable patients
• Calm, patient and adaptable
• Commercially aware and confident discussing products
• Organised and able to manage a busy daily route
• Comfortable driving around all day
• Reliable, professional and able to use your initiative

A full UK driving licence is essential. Candidates with an automatic-only licence can be considered, as an automatic company vehicle is available. You do not necessarily need to own a car.

• £28,000 basic salary
• Realistic OTE of £32,200–£36,000
• £260 per month car allowance or company-car option
• Business mileage reimbursed
• Parking and approved travel expenses covered
• 28 days’ annual leave
• Pension scheme
• Medical cover available
• Monday-to-Friday working
• Full training and continued support
• Opportunity to join a growing domiciliary eyecare operation

Previous domiciliary experience is not essential. What matters most is your ability to communicate, build trust and provide an excellent service to patients with a wide range of individual needs.

To apply or arrange a confidential conversation, contact Rachel at Insightful Recruitment:

Email:
Telephone: